Shipping & Returns

At Eden on Earth, our plants are more than inventory, they’re living pieces of our very own garden, and we take great care in preparing them for their new homes. Because plants are living things, shipping requires a little extra attention and a clear promise from us to you.

Shipping

  • Processing time: Orders are usually prepared and shipped within 3–5 business days.
  • Packaging: Each plant is carefully wrapped and cushioned to prevent damage during transit.
  • Shipping method: We use reliable carriers with tracking so you’ll always know where your plant is.
  • Weather considerations: During extreme hot or cold conditions, we may delay shipping briefly to protect your plant’s health.

Returns

Because our products are live plants, we cannot accept standard returns. However, your purchase is fully protected by our Live Arrival Guarantee.

Back to blog