Live Arrival Guarantee

Live Arrival Guarantee

• We guarantee your plant will arrive healthy and alive.
• If your plant arrives damaged or has not survived shipping:
• Contact us within 48 hours of delivery.
• Send us a photo of the plant in its original packaging.
• Once confirmed, we’ll issue you a full refund or a replacement if stock allows.

Our Integrity

We are committed to shipping only healthy, well-cared-for plants. Every order represents a piece of our garden and the trust you place in us. If a plant doesn’t arrive as promised, we will always make it right.